F.A.Q.

 

 

What is a guest house?

While a traditional bed and breakfast (B&B) is a property where both the owners and their guests live under the same roof, a guesthouse is a property where the owner or manager live in separate quarters from the guests. An inn is typically a bit larger than a guesthouse and usually has a restaurant. Bayview GuestHouse is a kind of cross between a bed and breakfast, a guesthouse, and an inn. Call it an inn, call it a guest house, call it a small, cozy hotel. Whatever you call it, we hope you will call it your home in Belize and a great place to stay.
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Is it possible to reserve a room online?

Online is the best, most efficient way to request a reservation. Our online reservation process requires two steps. First, you should check the room availability. The room availability shown online is updated at least daily to reflect our central reservations database. Then, you fill out the form giving us all of the information we will need to confirm your reservation. Within 24 hours of your reservation request, we will confirm your reservation, if possible.
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If I make an online reservation request, is the information that I send secure?

Yes. We utilize the most secure Paypal 128-bit SSL (Secure Sockets Layer) encryption to ensure the safety of all credit card information that is entered on our Reservation Request Form.
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Do you allow children?

We prefer quiet, mature guests and do everything we can to preserve a tranquil atmosphere in our house. Children under 18 must be in rooms accompanied by a parent.
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Do you allow pets?

Yes, the pets will be place in the yard of GuestHouse. Sorry we don't accept pets in the room.
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Do you serve meals?

Meals can be easily served from the restaurants around Bayview GuestHouse. However, you can also do an outcall service to deliver foods to your room this will charge $1 USD service fee.
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Do you have handicapped access?

No, unfortunately we do not have especially good handicapped access. However, the Rooms downstairs can be a better choice. Please email / call to discuss.
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Do you allow smoking?

Not in the rooms but smoking outside in the yard is permitted.
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Is your Guest House licensed?

Yes. Bayview GuestHouse is a legal, licensed hotel property. Each stair has fire extinguisher for safety purpose.
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What is your cancellation policy?

Bayview GuestHouse maintains a strict cancellation policy.

A $5 re-booking fee will be charged for all cancellations made during the accepted cancellation period (see below). After the acceptable period, patrons canceling reservations will be charged the full room rate for up to four nights depending on the length of the reservation.

Cancellations must be made at least seven days (one week) prior to check in.

We will, however, credit patrons if we are able to re-let their rooms for the original reservation period. The credit card will be charged for the full amount of the reserved stay upon arrival or scheduled arrival. Please be courteous enough to inform us of a cancellation.
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What time are check-in and check-out?

Check-in is after 1:00 PM. If your arrival is before that, we will do our best to accommodate you by storing your luggage until your room is ready, but this must be arranged in advance. Check-out time is 12:00 noon.
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Why do you need more details about arrival than most hotels?

Check-in's are done by appointment because Guest House staff members are not present on the premises at all times. Please provide your airline or other arrival information so that we may know approximately when to expect you. Should you encounter any delay or change, please inform us of your revised schedule.
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Do you have laundry services?

Yes, we do offer guest laundry services it's $2.50 USD per load.
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Do you provide Internet access and Phone services?

Bayview GuestHouse offers FREE unlimited wireless Internet access in all rooms. To use it, you must have the appropriate wireless access card installed on your laptop. Phone services are available however to call abroad countries we do sell phone cards at office.
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What if I want to go to a spa, gym, or health club?

The Princess Hotel provides these services (within 1 minute walking distance).
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What forms of payment do you accept?

Upon arrival, full payment will be accepted in cash, traveler's checks (USD), or credit card. If paying by personal check, the check must arrive five business days prior to the guest's arrival. We accept Visa, Master Card, Discover, American Express cards.
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Bayview Guest House
Bayview Guest House
Bayview Guest House
Bayview Guest House